Contact us

We'd love to hear from you.

Whether you have a question about PillPrep, feedback on the platform, or just want to say hello, drop us a message and we'll get back to you within one business day.

Email

[email protected]

We aim to reply within one business day.

Common topics

  • Questions about features or content
  • University or trust group access
  • Bug reports or technical issues
  • Feature suggestions
  • Billing and subscription queries

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Quick answers

Common questions

How quickly will you reply?
We aim to reply within one business day. During busy periods around the GPhC exam cycle, it may occasionally take a little longer. We appreciate your patience.
I have a billing problem. What should I do?
Use the contact form above and select "Billing" as your subject. Include your registered email address and we'll sort it out quickly. For cancellations, you can also manage these directly from your account settings.
Can my university get group access?
Yes. If you're a course lead, MPharm director or foundation training tutor interested in group access for your cohort, please get in touch using the contact form above and we'll arrange a conversation.
I found an error in a question or flashcard. How do I report it?
Please use the contact form and include the question or card text so we can find it quickly. Accuracy is our top priority and we review every report. Thank you for helping us improve.